Enter them into the queue. Do you need it to be free-standing, or table-mounted? Self-service or concierge?
Place a ticket kiosk at the entrance to your waiting area. Visitors will use this to receive a ticket and join the queue.
Placed at the entrance of your waiting area or reception desk. Visitors will use this to receive a ticket and join the queue.
Reception or concierge staff members help your customers join the queue using a dedicated, single-purpose computer terminal.
Show them where to go. Choose one or combine them all.
Display strategic content to a captured audience while they wait for assistance. Your content will play continuously between queue calling activity.
Ticket Number Display can be used as a ticket number indicator, or an indicator for staff, showing them how many tickets are currently queued.
The Counter Number Indicator flashes green when calling the next customer, keeping customers focused on where they are heading.
Control when ready to serve the next customer and view queue information.
Queue Management Pads are placed at each agent’s counter, to manage the queue calling and flow.
Queue Management Pads are placed at each agent’s counter, to manage the queue calling and ticket flow.
Armed with information about their next visitor, staff can add a personal touch by greeting their visitor by name.
Get real-time email alerts on your virtual queue management system when a ticket exceeds a predefined waiting time.
This helps teams to stay one step ahead in terms of customer service delivery, and offers an opportunity to provide an exceptional service experience to their customers at all times.
Grow your business and achieve great customer service. Our reports offer an easy way to measure key staff performance areas.
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Cape Town, South Africa