Digital Customer Feedback Kiosks

Ask targeted survey questions and gain important User Generated Content (UGC). Collect customer details to chat if necessary, all from a beautiful eye-catching in-store kiosk.

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Enhanced Customer Experience

Empower your customers to share feedback effortlessly at the exact moment it matters. Instant feedback makes customers feel heard and valued, building trust and stronger relationships that drive long-term loyalty.

Frictionless Experiences

Experience how our Digital Customer Feedback system transforms customer interactions by providing a quick, effortless way for customers to share their opinions — exactly when and where it matters most. Gain real-time insights to improve service, resolve issues, and elevate the overall experience.

Increase Basket Spend

Happy customers spend more. By acting on ongoing feedback, you can identify service gaps, enhance the shopping experience, and create an environment that naturally encourages customers to spend more — boosting your bottom line.

Our Kiosk Options

Our feedback kiosks offer two stylish options to fit any environment: a sleek, floor-standing model and a compact table-top kiosk.

Both options make it easy for customers to provide real-time feedback, enhancing their experience while giving you valuable insights. Whether in a high-traffic area or a cozy reception, these kiosks stand out and encourage interaction.

1 question customer feedback pad
Floor-Standing Kiosk
A striking, full-size kiosk that’s designed to capture attention and maximize feedback participation. With its large, inviting touch screen and customizable lighting to match your brand colors, this kiosk ensures customers feel welcome and engaged.
  • Custom Branding: Align the look and feel of the kiosk interface with your brand, including logo and color schemes, to create a seamless extension of your business environment.
  • Multiple Question Formats: Design surveys with single-question ratings, multiple-choice queries, or open-ended questions tailored to gather the insights you need most.
  • Instant Alerts: Set up custom alerts that notify relevant team members of urgent feedback, helping them react promptly.
1 question customer feedback pad
Table-Top Kiosk
A versatile and compact feedback solution that sits neatly on any counter or desk. Ideal for smaller spaces, it offers the same features as the floor-standing model but in a compact design that’s easy to access.
  • Space-Saving: Fits perfectly on counters, desks, or reception areas.
  • Multiple Question Formats: Design surveys with single-question ratings, multiple-choice queries, or open-ended questions tailored to gather the insights you need most.
  • Instant Alerts: Set up custom alerts that notify relevant team members of urgent feedback, helping them react promptly.

Success Stories

Learn how digital customer feedback kiosks have helped businesses gather instant, actionable insights. By seamlessly integrating into the customer experience, these kiosks provide real-time data that businesses use to improve services, resolve issues quickly, and keep customers satisfied.

Real-Time Alerts & Reports

These kiosks not only invite customers to share their thoughts but also provide your team with essential tools to respond to feedback in real-time, ensuring a seamless, customer-centric experience every time.

  • Instant Alerts: Receive instant notifications via email or messaging apps for low ratings or urgent feedback, ensuring your team can react quickly.

  • Daily, Weekly, and Monthly Reports: Get comprehensive reports on a regular basis, helping you track performance over time and identify key trends.

  • Continuous Improvement: Regular reports help you stay on top of your customer experience, driving consistent improvements and better service.

    Data-Rich Dashboard: Access historical and real-time feedback data in one place, complete with reports, trends, and scores (CSAT, NPS, CES, etc.) for ongoing improvements.

    CRM Integration: Link the feedback system to your CRM, making it easy to manage follow-ups and track customer interactions in one place.

Use the real-time data and reports to make informed decisions, improve operations, and respond quickly to customer needs.

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