Customer Feedback Pads

We can almost guarantee that you will get heaps of feedback, all the time from your valued customers.

With our pads being so simple your customers will feel very comfortable letting you know how they feel.

Ana...noni...min...ity or something like that... is the key ingredient to getting honest feedback.

With ongoing feedback you can take action to delight your customers and improve your bottom-line.

Avalanche - It won't stop coming! ⛷️

One thing for sure, by using our simple feedback pads, you will be pleasantly surprised that MANY of your wonderful customers will gladly engage.

We have 1-5 question pad types keeping the question set short and sharp to guarantee quantitative feedback.
Our feedback pads can be tailored to express your brand awesomeness.
Departments can compete and the top dogs can gloat about their great service skills.
Why get a single mystery shopper when you can convert all your loyal customers into mystery shoppers. #winning

Service Recovery - In the moment ✔️

Instant poor press alerts allow your team to help customers who had a bad experience and action service recovery. It's less harmful to your brand to engage your customer at that moment of truth and turn that frown upside down before they hit their social media.

Because we use a group chat app, it is quick and easy for staff to provide feedback to the team about each customer engagement.
All your feedback pads are linked to the group chat. It's like having direct comms to your customers without them knowing.
It's very well known that it is 10x harder to get a new customer than it is to retain an existing one. All the more reason to give your valuable loyal customers the ability to tell you how you are performing.

Analyze - Eyes on the prize!

Have super cool stats at your fingertips, keeping your business on top of its game! Have the ability to make calculated decisions on the fly and tweak them to keep your visitors stoked. #winning

Real-time reports keep you as informed as Captain Kirk.
View response times from anywhere in the world, even while taking a 💩
Lights, camera, action! Now you have the info to be the director of your success.