Call for Assistance

Empower your customers to easily signal for help whenever they need assistance in your store. Our Call for Assistance system is designed to enhance customer service by allowing quick communication between customers and staff at key touchpoints. With strategically placed call pads, instant notifications, and insightful reports, you can create a responsive and customer-friendly shopping environment.

GET IN TOUCH

Enhance Staff Efficiency

Empower customers to easily request help when needed, allowing your team to respond quickly without needing to constantly monitor the floor. This streamlined communication frees up staff to focus on other essential duties while ensuring customers always feel supported—resulting in a more efficient operation and a better in-store experience.

Frictionless Experiences

Experience how our Call for Assistance system revolutionizes customer interactions by providing a seamless and efficient way to request support exactly when and where it's needed.

Automatic Announcement

When a department presses the call button, automatic announcements are made in-store, ensuring that all staff members are informed and ready to assist. This feature enhances communication and helps maintain a high level of service throughout your store.

  • Instant Communication: Automatically announce in-store that assistance is needed in a specific department.

  • Enhanced Clarity: Ensures everyone is informed and can respond accordingly.

  • Seamless Integration: Works seamlessly with the call pad system for efficient service delivery and integrates with your in-store speaker solution.

Paint Department

Make-up Counter

Tech Repairs Counter

Our Call Pads

Our Call for Assistance and Survey Pads are designed to empower your customers and enhance their shopping experience. By providing a simple way for customers to request help or give feedback, these pads streamline communication between shoppers and staff.

Available in customizable options, they fit seamlessly into your store’s design while ensuring that assistance is always just a button press away.

1 question customer feedback pad
Call for Assistance Pad
Designed for convenience, our call pad allows customers to request assistance with a simple press of a button.
  • Custom Branding: Fully customizable to match your brand's look, ensuring it stands out.
  • Quick Response: Signals staff instantly, ensuring timely assistance.
  • Compact Design: Sleek and unobtrusive, fits seamlessly into your store environment.
1 question customer feedback pad
Call for Assistance and Survey Pad
Our versatile call pad allows customers to request assistance and provide feedback, all with a simple press of a button.
  • Custom Branding: Fully customizable to match your brand's look, ensuring it stands out.
  • Dual Functionality: Enables customers to signal for help and rate their experience.
    Instant Notifications: Alerts staff promptly, ensuring timely responses to customer requests.
  • Compact Design: Sleek and unobtrusive, fits seamlessly into your store environment.

Improve Basket Spend

Customers who receive timely assistance are more satisfied, stay longer, and are more likely to make additional purchases. By making help accessible and immediate, you not only improve the shopping journey but also increase the chances of upselling and overall basket spend.

Stay Informed with Our Alert Options

Our alert system is designed to keep your staff connected and responsive to customer needs. With various notification options available, you can ensure that your team is always in the loop and ready to assist whenever necessary.

1 question customer feedback pad
Call Buzzer
The Call Buzzer provides an audible signal to alert staff when a customer needs help.
  • Immediate Notification: Emits a sound to quickly draw attention to the call.
  • Simple Operation: Activated by customer request, ensuring staff know where assistance is needed.
  • Compact Design: Can be installed in various locations for optimal effectiveness.
1 question customer feedback pad
Call Cube Light
This dual-function device combines a visual and audible alert, enhancing customer assistance notifications.
  • Visual Alert: Lights up brightly when activated, drawing staff attention.
  • Sound Notification: Emits a sound similar to the call buzzer, ensuring staff are alerted.
  • Compact Design: Can be installed in various locations for optimal effectiveness.
1 question customer feedback pad
Department Indicator Display
A centralized pad that lists all department names, equipped with LED indicators that light up when a call is made.
  • Clear Visibility: Staff can easily see which department needs assistance at a glance.
  • Streamlined Communication: Reduces confusion and improves response times for staff.
  • Compact Design: Easily fits on any counter without taking up too much space.
    Customisable Labels: Departments can be tailored to fit your store’s layout.

Success Stories

Read about our clients and how we provided them with various solutions to take their business to the next level.

Real-Time Alerts & Reports

Stay informed with our comprehensive reporting features, including a mobile app that provides real-time alerts for department calls.

  • Instant Alerts: Receive notifications on your smartphone whenever assistance is requested.

  • Performance Insights: Monitor staff response times and service efficiency from anywhere.

  • Continuous Improvement: Regular reports help you stay on top of your customer experience, driving consistent improvements and better service.

Use the real-time data and reports to make informed decisions, improve operations, and respond quickly to customer needs.

Have a question or just feel like a friendly chat?

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